Serving New Britain and beyond Drain Cleaning Service New Britain

My experience with Prestige was positive Apr 14, 2026

First time calling Prestige; I've been having issues with a recurring slow-draining kitchen sink. Joe was out the next day to assess the problem and gave a thorough explanation as to what our options are. However, given the age of the pipes, they need to be replaced and were unable to be cleaned. Joe was very transparent with the pricing and making some recommendations. My experience with Prestige was a positive one and I would definitely recommend their services.

Jenn J

This Was, by Far, the Best Mar 7, 2026

I have had other experiences with unclogging the drain line in my house. This was, by far, the best. From the same day as I called, to the thoroughness of assessment of the situation, and the solution, I really appreciated all. Thank you Joe and Zach.

Judy Ruhm

Fantastic job clearing a huge blockage Dec 1, 2025

Anthony and Zack did a fantastic job of clearing a huge blockage. All the work was done in one day, which was remarkable. Super courteous, polite, and great clean up too. Five stars all day!

Carolyn Kelly

Great Job Resolving Clogged Septic Line Nov 14, 2025

Zak did a great job resolving a clogged septic drain line.

Preston Coates

Most unbelievable care and attention Nov 10, 2025

A local tiling contractor didn't take a rag out of our drain before reinstalling our toilet, causing a large backup in our home, and I am so grateful that he had called Prestige to remove the clog. We were out of town when they came out to do the original work, and when we arrived home it was clear our contractor was upset—though I'm not sure if he was more upset with himself for the oversight. Other issues caused us to abruptly go our separate ways, and I called Prestige to talk us through what had happened. Within 10 minutes the owner, Lauren, had reached out, and within an hour of that call he had Joe out to help us. It was clear that our tiling contractor was passing on the cost of his mistake to us. On top of that, I was able to see the ridiculous videos sent to Prestige of his concerns—all of which they tried working with him to correct, and he refused. Since, they have come out to correct his plumbing mistakes and even offered to replace our bluestone stoop that was stained at the original job if they were unable to clean appropriately. It turns out you can, in fact, get rust stains out of bluestone! Prestige has shown the most unbelievable care and attention to detail that is so hard to find. The guys are genuine, I know they were up front with their costs ahead of the initial job, and their work is thorough. They have been a breath of fresh air after an excruciating bathroom remodel, and I will be using them again in the future.

Emily Hodgkinson

Most unbelievable care and attention Nov 10, 2025

A local tiling contractor didn't take a rag out of our drain before reinstalling our toilet, causing a large backup in our home, and I am so grateful that he had called Prestige to remove the clog. We were out of town when they came out to do the original work, and when we arrived home it was clear our contractor was upset—though I'm not sure if he was more upset with himself for the oversight. Other issues caused us to abruptly go our separate ways, and I called Prestige to talk us through what had happened. Within 10 minutes, the owner Lauren had reached out, and within an hour of that call he had Joe out to help us. It was clear that our tiling contractor was passing on the cost of his mistake to us. On top of that, I was able to see the ridiculous videos sent to Prestige of his concerns—all of which they tried working with him to correct and he refused. Since, they have come out to correct his plumbing mistakes and even offered to replace our bluestone stoop that was stained at the original job if they were unable to clean appropriately. It turns out you can, in fact, get rust stains out of bluestone! Prestige has shown the most unbelievable care and attention to detail that is so hard to find. The guys are genuine, I know they were up front with their costs ahead of the initial job, and their work is thorough. They have been a breath of fresh air after an excruciating bathroom remodel, and I will be using them again in the future.

Emily Hodgkinson